If you receive an item that is damaged or faulty, we will replace it at no additional cost. Please contact us within 48 hours of receiving your order.

We can offer a replacement at no cost if:

• The item arrived faulty, damaged, broken, or soiled
• The parcel was lost in transit

We do not accept returns or refunds if you change your mind after receiving your order.

You may request a cancellation within 24 hours of placing your order. After that point, your order has already entered the shipping process and you will receive a partial refund only.

Please read all product descriptions and processing times carefully before completing your purchase.

Yes. We ship worldwide.

Estimated delivery times once dispatched:

International delivery times may vary due to customs clearance and multiple overseas warehouse locations. You will receive an email confirmation once your order has shipped.

Click the "Track Your Order" link in the navigation menu at any time to check your shipment status. You will need the tracking number from your shipping confirmation email.

You can also reach our support team at any time via the Contact Us page if you have any questions about your order.